Established in 1905 The National Association of Funeral Directors (NAFD) is the country’s leading funeral trade association and is dedicated to maintaining the highest professional standards.
The NAFD represents the interests of funeral directors conducting more than 80% of UK funerals together with a host of supplier businesses.
The NAFD has been supporting funeral directors for over 100 years and is dedicated to maintaining the highest professional standards and monitoring its members to ensure compliance with a strict Code of Practice.
The NAFD provides a wide range of general business as well as industry specific support services to help funeral director members focus on their core objective – meeting the needs of the bereaved.
The NAFD has representation in Parliament as the cross party group for funerals and bereavement services – also with representation in Scotland, Wales and Northern Ireland.
The NAFD Funeral Promise
The NAFD has a reputation for expecting high standards from it’s members and the NAFD logo can be seen by the public like a kite mark, indicating that a firm is committed to high levels of professionalism and integrity.
Prior to joining the Association, funeral directors are required to undergo inspections and provide evidence of it’s experience and ability to meet these standards and the Association is unafraid to be tough on any member that fails to uphold them.
All members of the National Association of Funeral Directors abide by the NAFD Funeral Promise. In choosing an NAFD member firm you can be assured:
– Choice
The funeral will be a fitting farewell to your loved one, at a price you are comfortable with.
– Respect and Integrity
The funeral director will treat you and your loved one with respect, at all times, and will act with integrity.
– Attention to detail
The funeral director will seek to fulfil any special wished and requests.
– Redress
You have a right to independent redress should the need arise via NAFD ‘Resolve’.
Look out for the NAFD logo on a firm’s window and trust in our members to care for you and your loved one.
The NAFD is proud to be the voice of the funeral profession. It is a role we take extremely seriously, representing the views and interests of funeral businesses – and the bereaved families in their care – to the media and in all the UK’s Parliaments and Assemblies.
Independent and inclusive, the NAFD is the largest trade association for the funeral sector with in excess of 4,100 UK funeral homes represented as well as hundreds of suppliers to the sector and international funeral firms.
Our size and breadth of membership gives us the authority to represent the sector’s views to the highest levels of Government as well as the media and general public.
The NAFD represents the funeral profession at all levels of Government on legislative matters and campaigns on issues affecting not only funeral directors, but also bereaved families too. We provide informed opinion to Parliamentarians, Government agencies and consumer groups on all funeral matters.
Independent of any single funding body or organisation the NAFD is inclusive, welcoming members from right across the spectrum of the industry. Not beholden to any one perspective, we work hard to balance the views and needs of all our members – big and small.
Why choose an NAFD member?
No-one ever wants to organise a funeral but, when the inevitable happens, it is reassuring to know that an NAFD member firm will guide you through the process and help you make arrangements at what can be a very upsetting time.
For more than a hundred years the NAFD has been dedicated to maintaining the highest of standards throughout the funeral profession to ensure bereaved families receive the advice and support they need and deserve. Find out more about the standards you can expect from an NAFD member through the NAFD Funeral Promise, which all members abide by.
The NAFD represents a broad spectrum of funeral directing businesses, which conduct around 80% of all UK funerals. Whether you choose a large corporate group, an independent family-owned business or a Co-operative firm, you can rest assured that an NAFD member upholds the highest professional standards.
How are they different?
Regardless of your circumstances, NAFD members will offer you help and advice, and many operate a 24-hour telephone service so you can contact them whenever you need their support.
It is very easy to become overwhelmed by the responsibilities that arise when you lose a loved one, so NAFD members are the first to support initiatives that will help ease the pain at this difficult time.
Should your loved one die abroad and need to be repatriated to the UK, NAFD members can help. Even if it is not a service they offer themselves, they can advise you on the processes involved within the UK and overseas.
With the help of a free repatriation helpline, set up by the Association, NAFD members can put you in touch with people who are experienced in this area.
